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How does a distributor manage their site? Each website comes with an Account Admin Site where they can customize the look of their site, edit the Home Page and "About this Site" text, retrieve orders placed on their site, offer sales by temporarily changing pricing for certain items, and specify the methods of payment they accept. The admin site is easy to use and has been designed with the inexperienced user in mind. How is billing handled? Each distributor will receive their first invoice by email which will include a pro-rated amount for the days their website was active in the current month. Payment can be made by check or through Visa or MasterCard. If they wish to pay by check, they will receive an email invoice on the first of each month. Payment is due by the 15th of the month. Otherwise, if they choose to pay by credit card, their credit card information will be kept on file and their card will automatically be charged on the 1st of each month. Are customer's orders handled securely? Definitely! All orders are placed on a secure server. When someone clicks "Checkout" from the shopping cart of a site, the order form for collecting the customer's personal and payment information will display in a secure window. This window operates in a secure session and all data is encrypted. In order to retrieve the orders securely, a distributor must log into their Account Admin Site and view their orders in a secure window. How are distributors notified of orders placed on their websites? When an order is placed, an email is immediately sent containing the customer's mailing address and details of the order. This information along with their billing information will be stored in the database. The email notification will not contain the payment information since email is not a secure way of transferring sensitive data. The complete order can be accessed from their Account Admin Site after logging in with their userID and password. How will people find the websites? It is the responsibility of each distributor to advertise their website. This can be done by submitting their website address to any or all of the numerous search engines on the internet and through printed documents (ie. business cards, printed order forms and invoices, etc.). The process isn't hard and we have provided detailed instructions on how to do so. Because there are many new sites submitted each month, it's important that submissions are repeated regularly. Depending on the search engine, it can take a few weeks to a couple months for the site to be listed. What methods of payment can be accepted? Each distributor can chose to accept Visa, MasterCard, American Express, Discover, PayPal, and/or checks and money orders. To accept credit cards for payment, you must have a merchant account and be able to process the transactions yourself. You can specify which payment options that you accept on your Account Admin Site. Only the options you select will display on the order form. If you're not familiar with PayPal, it is a service that allows people to send and receive payments over the internet using email addresses and a credit card. The benefit of this service is that the receiver doesn't have to have a merchant account with a credit card company. PayPal is commonly used by people for online auctions, like EBay. To learn more about PayPal, visit their site at www.paypal.com for more information. How are sales taxes handled? Each distributor can specify on their Account Admin Site the tax state and tax rate for their website. On the order form, a note is displayed stating that the customer will be charged state tax of "x%" if they are a resident of "x" state. Once the order is submitted, the tax is automatically added if the customer's mailing address is in the state that was specified to receive tax payment. How are shipping charges handled? A range of shipping charges can be specified on the Account Admin Site. These charges are dependent on the order sub-total and will be automatically added to the order. How can customers contact the owner of each site? Each site has a "Contact Us" link that displays a form for Email Address and Questions/Comments. When submitted, this information is sent to the distributor's email address. If you have any questions that haven't been answered here, please contact us by selecting the "Questions? " link above or sending an email to support@pacshop.com, and we will be happy to assist you. |